Privacy Policy

Last Updated: Jan 1, 2026

Somaluxe (“Somaluxe,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, subscribe to marketing, or otherwise interact with us.

1. Information We Collect

We collect the following categories of personal information:

Contact information (name, email, billing and shipping address)
Order information and purchase history
Account login details
Phone number
Payment information (processed by third-party processors)
Customer support communications
IP address, browser type, device identifiers, pages visited
Cookies and tracking data
Information from marketplaces such as Amazon, payment processors, and delivery partners

2. How We Use Your Information

Process, fulfill, and deliver orders
Create and maintain your account
Provide customer service
Send transactional notifications
Send marketing communications with consent
Improve our website and services
Detect and prevent fraud and security incidents
Comply with law and regulatory obligations

3. SMS and Email Marketing Communications

If you opt in, you may receive promotional emails or text messages including discounts, new product updates, and cart reminders. You may opt out at any time by clicking “unsubscribe” in emails or replying STOP to SMS messages. Message and data rates may apply. Consent is not a condition of purchase.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, analyze performance, personalize content, and deliver advertising. You can control cookies in browser settings, but doing so may limit functionality.

5. Sharing of Personal Information

We do not sell personal information in the traditional sense. We may share information with:

payment processors
fraud-prevention and security vendors
website hosting and technology providers
email and SMS platforms
shipping and logistics partners
analytics and advertising vendors

We may also share information if required by law or during a corporate transaction such as a merger or acquisition.

6. Third-Party Marketplaces

If you purchase through Amazon or another marketplace, that platform’s privacy policy also applies. Order and customer data may be shared as necessary to fulfill your order.

7. Data Security

We use commercially reasonable safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

8. Data Retention

We retain data only as long as necessary to fulfill the purposes described in this Privacy Policy, meet legal obligations, or resolve disputes.

9. Your Privacy Rights

Depending on your location, you may have the right to request access to, delete, correct, or restrict use of your personal information.

10. California Residents – CCPA/CPRA

California residents may have the right to:

know what personal information is collected
access or receive a copy of personal information
request deletion of personal information
correct inaccurate information
opt out of sale or sharing of personal information
limit the use of sensitive personal information

Requests may be submitted at support@somaluxe.com. We may require verification of identity.

11. GDPR Rights (EU/EEA/UK)

If applicable, you may have the right to:

access your personal data
rectify inaccurate data
request deletion (“right to be forgotten”)
object or restrict processing
request data portability

12. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect children’s personal information.

13. Do Not Track Signals

Our website does not currently respond to Do Not Track (DNT) signals because a uniform standard has not yet been adopted.

14. International Transfers

If you access our site from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates the most recent revision. Continued use of our site after updates signifies acceptance.

16. Contact Us

Somaluxe
310 W 56 Street
New York, NY 10019
United States
Email: support@somaluxe.com