Privacy Policy (Template)
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Suggested WP page title: Privacy Policy Suggested slug: privacy-policy Footer / menu label: Privacy
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Privacy Policy
Last updated: September 15, 2026
Somaluxe (“Somaluxe,” “we,” “us,” or “our”) operates the website https://www.somaluxe.com (the “Site”) and related online storefronts selling topical skincare products. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit the Site, create an account, place an order, or contact us.
By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect:
Information you provide – Name, billing and shipping address, email address, and phone number – Order details, payment-related information (processed by our payment providers; we do not store full card numbers) – Account credentials if you register – Messages you send to customer support – Preferences (e.g., marketing opt-in/opt-out)
Information collected automatically – IP address, browser type, device type, and approximate location – Pages viewed, referring/exit pages, and timestamps – Cookies, pixels, and similar technologies (see Cookies below)
Information from third parties – Payment processors, shipping carriers, analytics providers, advertising partners, and fraud-prevention tools, to the extent they share data with us in connection with your order or Site use
2. How We Use Information
We use personal information to: – Process, fulfill, and ship orders – Communicate about orders, returns, and support requests – Create and manage accounts – Improve the Site, products, and shopping experience – Detect and prevent fraud or abuse – Send marketing communications where permitted (you can opt out anytime) – Comply with law and enforce our Terms of Service
3. How We Share Information
We do not sell your personal information for money. We may share information with: – Service providers who help us run the business (e.g., hosting, ecommerce platform, payment processing, email, shipping, analytics, customer support tools) – Advertising / marketing partners if you have consented or as otherwise allowed by law – Legal / safety recipients when required by law, court order, or to protect rights, safety, or property – Business transfers (e.g., merger, acquisition, or asset sale), subject to applicable law
4. Cookies and Similar Technologies
We and our partners may use cookies and similar tools to remember preferences, keep you signed in, analyze traffic, and (where applicable) measure or deliver ads. You can control cookies through your browser settings. Disabling some cookies may limit Site features.
5. Payment Information
Payments are processed by third-party payment providers (for example, WooPayments and PayPal). Those providers handle card data under their own privacy policies and security standards. We receive confirmation of payment status and limited transaction details needed to fulfill your order.
6. Data Retention
We retain personal information as long as needed to fulfill the purposes above—including order history, legal, tax, accounting, and dispute-resolution needs—unless a longer period is required by law. When no longer needed, we delete or de-identify information where reasonably practicable.
7. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain processing (including marketing emails and, where applicable, “sale” or “sharing” of personal information for targeted advertising).
- Marketing emails: Use the unsubscribe link in any marketing email or contact us.
- Account data: Update account details in your account settings or contact us.
- Privacy requests: Email the email address on our Contact Us page with the subject “Privacy Request.” We may need to verify your identity before responding.
California / state privacy notices: If you are a resident of California or another U.S. state with a consumer privacy law, you may have additional rights. Contact the email address on our Contact Us page to exercise them. We will not discriminate against you for exercising privacy rights.
9. Children’s Privacy
The Site is not directed to children under 13 (or the age required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact the email address on our Contact Us page and we will take appropriate steps to delete it.
10. International Visitors
We are based in the United States. If you access the Site from outside the U.S., your information may be processed in the United States and other countries that may have different data-protection rules than your country.
11. Third-Party Links
The Site may link to third-party websites or services. Their privacy practices are their own; review their policies before providing information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we post revisions. Continued use of the Site after changes means you accept the updated policy, except where consent is required by law.
13. Contact Us
Questions about this Privacy Policy or our privacy practices:
Somaluxe (Somaluxe) the business address listed on our Contact Us page Email: the email address on our Contact Us page Phone: the phone number on our Contact Us page (if listed)
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*Cosmetic products disclaimer (general): Somaluxe products are topical cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent any disease. Statements on the Site have not been evaluated by the U.S. Food and Drug Administration (FDA).*